SHIPPING & RETURN

Where are we shipping our products?

FREE SHIPPING ON ORDERS OVER 80€

RETURNS

How 30-day money-back guarantee work?

You have 30 days to try out the received product starting on the day of delivery. If you find out it doesn’t fit your needs. You can return it.
 

To be eligible for a return, your item must be purchased in layon.eu store. Your product needs to be in the same condition that you received it; the product must be clean and undamaged. (Any pre-damaged product is part of the lifetime warranty policy and can be replaced or repaired).

Additional non-returnable items:

  • Gift cards
  • Repair kit

 

Fill up this RETURN FORM and include it with return shipping.

 

Return the product by sending it to this address: 

LAYON Urša Sačer s.p.

Spodnji Rudnik I/16

1000 Ljubljana

Slovenia

You will be responsible for paying for your own shipping costs for returning your item. Save your shipping invoice and tracking number. If so we will refund you the shipping cost when we confirm successfully.

 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning shipping you must use your local cheapest courier and use a trackable shipping service. So you can guarantee that you will send us returned item.